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Expectations: Managing Them is Critical

Every customer has an expectation when buying a product or service. Most of us don’t even think about expectations… until there is a problem with the product or service we have paid our hard-earned...

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WHAT IF? Essential words when working with buyers to write an offer

Over the next several weeks I am going to be covering the importance of two little words: “What if?” Simply asking this question in a variety of scenarios will not only help you gauge what your clients...

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Ask Denise: Taking Sundays Off

Q: “Denise, I am going to make a bold move and take Sundays off. I know that you did that too when you sold real estate. I am concerned about making Sunday a ‘no client’ day. Will that cut me off for...

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The Summer Time Hues: The Different Colors of the Summer Real Estate Rainbow

Summer is here, and potential buyers and sellers are experiencing different levels of real estate urgency. Some are rushing to make that summer time purchase or sale while others are basking in the sun...

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Ask Denise: Collaborating Over Competing

Q: “Denise, if I go on vacation and another agent helps my client out and, in fact, helps one of my clients find a house, write the offer, and complete the transaction (this was a cash client who...

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Ask Denise: Establishing Boundaries, Setting Hours

Q: “Denise, it has happened once again! My kids have been out of school for a week and they are already driving me up the wall. I thought as they got older this would become easier but now instead of...

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Ask Denise: Too Much Yes

Q: “Denise, as I look back on 2018, my common theme was too much yes…not enough me. Meaning, I said yes to way too many people – buyers wanting to see homes out of the area and out of their price...

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Ask Denise: Different Ways to Say “No”

Q: “Denise, I’m exhausted. I feel like I’m always chasing solutions and never have enough time for myself. I have to start saying no to something, but I don’t know where to start and I’m afraid of...

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Ask Denise: Taking Out the Uncertainty

Q: “Denise, I made a decision! I am tired of being in limbo with COVID and wondering when things are going to get back to normal. I have decided to assume that nothing is going to go back to normal...

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Agreements Prevent Disagreements

A big part of a real estate professional’s job is to help the buyers and sellers navigate agreements, contracts, and miscellaneous contractual addendums. I have experienced more real estate...

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Do You Have Trouble Speaking Up?

Quick show of hands – how many of you had a challenging transaction over the last 12 months? One that was in danger of failing at some point between pending to close? Wow! Let’s see. Hmmm…almost…all of...

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2022 Real Estate Predictions – Be Brave and Put Your Opinion Out There!

The last two years have had an unprecedented effect on the economy, on the way we interact socially, on the way we shop, on education, and of course, on the real estate market. More than ever, your...

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